Política de envío

Shipping Policy

When do you ship?

Orders are shipped Monday – Friday. Please allow up to 10 business days for handling before your items are shipped.  We strive to provide our customers with the quickest and best service possible, so know we try to get the item to you as fast as possible.  We use various carriers for shipping depending on the item and where it is shipped to.


Where do you ship to?

We ship domestically as well as internationally. If you have a question about domestic shipments, or shipments going to Canada, please email support@petvideoverify.com. If you have questions about international shipments (anywhere but Canada and the US) please email support@petvideoverify.com


Rates to ship?

We charge various shipping fees based on the item, where it is shipped to, and the carrier used.  You will know and will be charged the shipping fee when you checkout the item and pay for it on our system.


How to track an order that's been shipped?

If a tracking number is available and an email address was provided at the time of order, you will receive an automated email with your tracking number once the order ships.  You can retrieve your order information by logging into your account on the website.


Again, we at Pet Video Verify strive to provide the best customer service possible because we want our customers to be happy with our service and be repeat customers.  If you have any questions you can email support@petvideoverify.com.